AD HelpDesk4.5 - App Store

AD Help Desk allows secure administrator of Microsoft's Active Directory from your iOS device. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure. The only requirement is that you have connectivity to your domain from your iOS device (often times requiring a VPN if you are not on an internal network).



AD Help Desk is 100% secure. All traffic between the domain controller and the iOS device is encrypted.

AD Help Desk strives to give you the ease of ADUC or ADAC and the power of ADSI.

With AD Help Desk you can:

-Create, delete, move or rename ANY object in the directory.
-Edit any non-binary attribute of ANY object in the directory (including exchange attributes).
-Reset passwords or unlock user accounts in seconds.
-Perform administrative tasks across domain boundaries.
-Perform just about any task you might want to perform that involves Active Directory.

AD HelpDesk is aware of any schema extensions that you may have made in your domain. This means that you truly can create or edit ANY object regardless of whether the object type is a custom object, or a stock object type (like user, group, computer, etc).

AD HelpDesk is THE native iPad or iPhone touch interface for Active Directory. Once you start using AD HelpDesk, it will quickly become your preferred way of administering your Active Directory domain.

Version History This update from Apple will improve the functionality of this app. No new features are included.

Fixes for crashes introduced by iOS11 4.5 10/02/2017 Added several new translations 4.1 07/07/2015 - Several updates for iOS 8
- A few small feature requests and minor bug fixes 4.0 05/23/2015 Performance and search optimizations. 3.75 09/06/2013 *Fixed an issue with searching with a search base configured
*Optimization of locked account search. 3.7 08/12/2013 -Missing Translations
-Fixed some problems with versions of iOS before 6.0
-Other minor bug fixes. 3.6 08/06/2013 Fix a crash when viewing membership on iPad with iOS6. 3.52 07/24/2013 -Fixed a "Access Denied" error. This error could happen when adding a user to a group.

-Support for iPhone5 3.5 07/16/2013 This version of AD HelpDesk is a major update which aims to make AD HelpDesk a complete replacement for tools such as ADU&C and ADSI edit.

New capabilities include:

-Support for cross-domain management
-Ability to delete objects from AD (using swipe to delete)
- Ability to create any object
-Ability to edit any non-binary attribute of any object in the directory (including special editors for multi-valued string attributes, time based attributes like account expires, and DN based attributes like manager)
-Moving and renaming of any object
-Viewing and editing of any object type in the directory (beyond users, computers, and groups)
-Triggering of VPN on demand
-Support for IPV6 networks

Please take a moment to review AD HelpDesk or give it a rating if you like what we have done. 3.0 07/17/2012 Fix a crash that could happen in iOS5 handling error conditions. Frequently this manifested itself when attempting to connect to an unavailable domain controller, but occasionally other error conditions would cause the problem as well. 2.15 12/09/2011 -Enable simple management of multiple domains through “Settings Profiles”
-Minor behavioral improvements 2.1 11/22/2011 -Fixed a bug that would prevent navigating back from a user that didn't have a display name set.

-Fixed a bug that would prevent login or password reset when the password contained a non english character (for example ü or ñ) 2.0.1 09/02/2011 * Support for managing groups and group memberships!
* Support for ADSI Like editing of user and computer properties! 2.0 06/22/2011 -Fixed an "Service ticket not found" error that would always occur when searching for users in some environments.
-Account unlock can now be accomplished with "Write Lockout Time" rights, as well as "Write Account Restrictions" rights.
-Other minor bug fixes. 1.52 03/16/2011 -Localized Date Strings
-Fixed a "Unable to find domain password policy" error that could happen in some environments when searching for users or computers.
-Fixed an issue that could cause the application to launch improperly on the iPod touch. 1.51 01/05/2011 iPad support - AD HelpDesk is now a universal App
Added a user properties view which shows additional user attributes
Added a computer properties view which shows additional computer attributes
Improved support of IOS multi-tasking
Fix an issue where Win2K3 DCs reported passwords as expired when they were not. 1.5 12/17/2010 Fix a problem with password resets in environments where DNS is not working. 1.11 08/06/2010 Ability to browse for and enable/disable computer accounts

IOS 4 enhancements, such as background task completion and new icons

Send new passwords to users in a text message if the user has a mobile phone set in Active Directory.

Ability to specify an IP address for the default domain controller to work around DNS issues.

Improved diagnostic messages

Fixed an issue where disabled accounts would show as disabled if they were also set to "Force password reset at next login"

Fix for a "Matching Credential" error that would occur in some Active Directory environments.

General improvements to diagnostic messages. 1.1 07/29/2010 1.0 04/13/2010